Orders
How to modify an order
Orders can be modified provided they have not been processed. To make changes to an order, log in, select the cart you want to modify, go to checkout and make the necessary changes.
How to print an order
To print an order, log in as a customer, select the cart you would like to print, go to checkout and print it.
How to obtain tracking information
Tracking information and links to trace your order will be provided to you via e-mail after your order has been shipped.
Special Orders information
In our Special Orders section you may request products not found within our catalogs. If you know exactly which product(s) you want, enter the Quantity, Manufacturer and Model Name or Model Number. We will reply by e-mail with pricing and availability.
If you are not sure of the exact product you want, enter a quantity and provide us with your requirements in the description field. Please be as specific and descriptive as possible. If you have a preferred manufacturer, list the manufacturer's name in the manufacturer field. - Orders
How to modify an order
Orders can be modified provided they have not been processed. To make changes to an order, log in, select the cart you want to modify, go to checkout and make the necessary changes.
How to print an order
To print an order, log in as a customer, select the cart you would like to print, go to checkout and print it.
How to obtain tracking information
Tracking information and links to trace your order will be provided to you via e-mail after your order has been shipped.
Special Orders information
In our Special Orders section you may request products not found within our catalogs. If you know exactly which product(s) you want, enter the Quantity, Manufacturer and Model Name or Model Number. We will reply by e-mail with pricing and availability.
If you are not sure of the exact product you want, enter a quantity and provide us with your requirements in the description field. Please be as specific and descriptive as possible. If you have a preferred manufacturer, list the manufacturer's name in the manufacturer field.
The more defined you make your criteria, the easier it will be to provide you with prospective products from which to choose. We will confirm your enquiry and then reply, usually within 24 hours, with pricing, avialability and suggestions that meet your criteria. Try it. Click on "Special Orders" on our toolbar.
Can I create a shopping cart without logging in?
Yes. When you login, the system will automatically transfer your cart and recalculate your prices.
Ordering during vendor system maintenance.
Our vendors routinely go offline for 3 to 4 hours in the early hours of the morning to maintain their systems and inventory files. We continue to accept orders during these hours. As soon as the vendor comes back online, usually around 5:30am(ET), we will reconfirm your order. If any of the products prove unavailable, we'll contact you and and give you the opportunity to either cancel the entire order, add a replacement product, or back-order the missing product. If you choose to back-order the unavailable product, we will automatically notify you when it becomes available.
Order Acceptance
Order modifications are acceptable before the order is submitted. By submitting an order in Mac Pennies Limited (dba macpenniesestore.com)'s site you are accepting responsibility for such order, payment, the shipping details and service level you selected. If you refuse to receive the products ordered upon arrival, immediate evaluation of further business with you will be conducted and you may be subject to cancellation fees at the sole discretion of Mac Pennies Limited (dba macpenniesestore.com). Mac Pennies Limited will not consider any claim for loss, indemnity or refund until liability, if any, has been established or agreed up with the applicable manufacturer and where applicable the shipper and/or insurance company.
Product Descriptions
Mac Pennies Limited does not warrant product descriptions or any content of this site to be accurate, complete, reliable, current, or error-free. It is your responsibility to make sure you are ordering the correct product for your needs. We only consider the product's manufacturer part or model number as the valid identifier for the transaction. If you receive a product from Mac Pennies Limited where the manufacturer's product number does not match the manufacturer product number you ordered, please follow our return procedure to ensure a credit to your account or immediate delivery of the correct product.
Sales Policy
Our company offers catalogs of products to authorized resellers, value-added resellers, service centers, as well as corporate and individual consumers. The products listed for sale on Mac Pennies Limited (dba macpenniesestore.com)â¬"s website are the only products made available by Mac Pennies Limited (dba macpenniesestore.com), either directly or from various distributors who have made their product catalogs available. All sales of product are considered final and shall be governed solely by the terms and conditions of this agreement along with any other terms and conditions listed on our Mac Pennies Limited (dba macpenniesestore.com)â¬"s catalog and invoice, as amended from time to time. Any conflicting terms in your purchase order or elsewhere are without effect. Mac Pennies Limited reserves the right to accept or decline, at its sole discretion, to sell to you.
Freight Calculations
Our freight engine calculates freight charges on the basis of information obtained from the product's manufacturer and distributors. However, although we make every effort to make sure we have complete weight and dimensional information for all products, some may become available for sale without the weight and dimensional information required to pre-calculate the freight. Also, manufacturers may change the product weight and dimensions without notice, resulting in changes to the freight charges we quoted. If the product you select does not have the weight or dimensional information needed to calculate the freight, you will be notified at the time of checkout and you can decide whether or not to proceed with your order.
We measure and weigh all products at the time of receipt. Therefore, in the case of a product which had no weight or dimensional information, or where the stated weight and dimensions changed, we will recalculate and correct the freight charges and invoice your order accordingly. On request, we will be pleased to document the basis for our charge.
Mac Pennies Limited shall ship product in accordance with the shipping method (Incoterm) you defined at checkout. The cost of shipping and any other related costs are displayed and will be added to your order. At the end of the checkout process our e-store will display online a conirmation of your order and will e-mail you a confrimation to the e-mail address you specified.
Terms of Sale (Incoterms) Policy
We adhere to the principles laid down by ICC's INCOTERMS 200. For information on INCOTERMS definitions, please consult our INCOTERMS document or the ICC website at http://www.iccwbo.org/index_incoterms.asp
The more defined you make your criteria, the easier it will be to provide you with prospective products from which to choose. We will confirm your enquiry and then reply, usually within 24 hours, with pricing, avialability and suggestions that meet your criteria. Try it. Click on "Special Orders" on our toolbar.
Can I create a shopping cart without logging in?
Yes. When you login, the system will automatically transfer your cart and recalculate your prices.
Unavailable Products
If any of the products prove unavailable, we'll contact you and and give you the opportunity to either cancel the entire order, add a replacement product, or back-order the missing product. If you choose to back-order the unavailable product, we will automatically notify you when it becomes available.
Order Acceptance
Order modifications are acceptable before the order is submitted. By submitting an order in macpenniesestore.com's site you are accepting responsibility for such order, payment, the shipping details and service level you selected. If you refuse to receive the products ordered upon arrival, immediate evaluation of further business with you will be conducted and you may be subject to cancellation fees at the sole discretion of Mac Pennies Limited (dba macpenniesestore.com). Mac Pennies Limited will not consider any claim for loss, indemnity or refund until liability, if any, has been established or agreed up with the applicable manufacturer and where applicable the shipper and/or insurance company.
Product Descriptions
Mac Pennies Limited does not warrant product descriptions or any content of this site to be accurate, complete, reliable, current, or error-free. It is your responsibility to make sure you are ordering the correct product for your needs. We only consider the product's manufacturer part or model number as the valid identifier for the transaction. If you receive a product from Mac Pennies Limited where the manufacturer's product number does not match the manufacturer product number you ordered, please follow our return procedure to ensure a credit to your account or immediate delivery of the correct product.
Sales Policy
Our company offers catalogs of products to authorized resellers, value-added resellers, service centers, as well as corporate and individual consumers. The products listed for sale on macpenniesestore.comâ¬"s website are the only products made available by Mac Pennies Limited (dba macpenniesestore.com), either directly or from various distributors who have made their product catalogs available. All sales of product are considered final and shall be governed solely by the terms and conditions of this agreement along with any other terms and conditions listed on our Mac Pennies Limited (dba macpenniesestore.com)â¬"s catalog and invoice, as amended from time to time. Any conflicting terms in your purchase order or elsewhere are without effect. Mac Pennies Limited reserves the right to accept or decline, at its sole discretion, to sell to you.
Freight Calculations
Our freight engine calculates freight charges on the basis of information obtained from the product's manufacturer and distributors. However, although we make every effort to make sure we have complete weight and dimensional information for all products, some may become available for sale without the weight and dimensional information required to pre-calculate the freight. Also, manufacturers may change the product weight and dimensions without notice, resulting in changes to the freight charges we quoted. If the product you select does not have the weight or dimensional information needed to calculate the freight, you will be notified at the time of checkout and you can decide whether or not to proceed with your order.
We measure and weigh all products at the time of receipt. Therefore, in the case of a product which had no weight or dimensional information, or where the stated weight and dimensions changed, we will recalculate and correct the freight charges and invoice your order accordingly. On request, we will be pleased to document the basis for our charge.
Mac Pennies Limited shall ship product in accordance with the shipping method (Incoterm) you defined at checkout. The cost of shipping and any other related costs are displayed and will be added to your order. At the end of the checkout process our e-store will display online a conirmation of your order and will e-mail you a confrimation to the e-mail address you specified.
Terms of Sale (Incoterms) Policy
We adhere to the principles laid down by ICC's INCOTERMS 200. For information on INCOTERMS definitions, please consult our INCOTERMS document or the ICC website at http://www.iccwbo.org/index_incoterms.asp
Mac Pennies Limited
When only the best will do...
